Birch Gold Group Pros and Cons

Birch Gold Group Pros and Cons

Disclaimer: We are supported by our readers. We may receive compensation from links on this page if you use products or services because of our expert recommendations. Please read our Advertising Disclosure.

In the realm of financial security and wealth preservation, Birch Gold Group stands out as a trusted ally, guiding individuals toward a secure future.

With extensive experience and a profound understanding of the precious metals market, this esteemed company has earned a reputation as a reliable partner for those aiming to diversify their portfolios.

As you explore the world of precious metals investments, Birch Gold Group's unwavering commitment to personalized service, educational resources, and a comprehensive range of options becomes clear, positioning it as a beacon of stability in the ever-changing financial landscape.

Through their expertise and dedication to client success, Birch Gold Group exemplifies excellence in the precious metals industry.

Before we get started:

Inflation and rising interest rates has destroyed many people's savings.  Many investors feel defeated and helpless, but you can fight back.

Gold and other precious metals have been used to protect against inflation for thousands of years.  And when you hold physical in a tax-protected savings account, it gets even better.

Opening a gold IRA can sound complicated, but it's really not.  

That is why we created a list of our most trustworthy investment companies, to make comparing and choosing the company best suited to your needs as easy as possible.


Get a FREE Gold Investing Packet from our #1 recommendation, by clicking the button below:

Protect Your Retirement Savings from Inflation & Taxes!

Table of Contents

About Birch Gold Group

Birch Gold Group is a trusted leader of precious metal IRAs by customers, the precious metals industry, and major media leaders. At Birch Gold Group, they believe in empowering their customers through knowledge.

When you decide to work with Birch Gold Group, you will have the opportunity to speak with a representative to express your objectives and financial goals. The company has been operating since 2003 and has quickly become a leading dealer of precious physical metals in the United States.

Today, Birch Gold Group's team consists of former wealth managers, financial advisors, and commodity brokers who continue to support customers in their goals of diversifying their portfolios with precious metals.

You'll find Birch Gold Group located across the street from Warner Bros. Studios in Burbank, California. Although they call Burbank home, they proudly serve clients from all 50 states.

Birch Gold Group is one of the most popular precious metal companies. They are regularly featured on major news outlets like the Ben Shapiro Show. You'll find Birch Gold discussing the factors that lead to market instability and cycles of growth.

One of the things that makes Birch Gold Group stand out is the fact that clients will benefit from experienced professionals at every step of the process. Their team has held past positions with places like Citigroup and Dun & Bradstreet.

Products and Service Overview

Before we discuss the pros and cons of Birch Gold Group, let's take a quick look at an overview of the products and services offered.

In terms of precious metals, Birch Gold Group offers gold, silver, platinum, and palladium. Here are a few options in each category:

  • Gold

American Gold Eagle Bullion Coin, American Buffalo Gold Coin, Gold Twin Maples, Australian Gold Florin.

  • Silver

Silver Twin Maples, Silver Napoleon Bee Coin, Morgan Silver Dollar, Peace Silver Dollar.

  • Platinum

Platinum Bars and Rounds, American Platinum Eagle, Australian Platinum Eagle, Australian Platinum Florin.

  • Palladium

Canadian Palladium Maple Leaf and Palladium Bars and Rounds.

Investors also have the option to open a precious metals IRA with Birch Gold Group. Holding precious metals in an IRA enables you to protect your retirement, diversify your savings, and secure your purchasing power.

The first step is to open your new precious metals account. This means you'll need to think about how to fund it. You can transfer an existing IRA or roll over a 401(k) from your employer. If you decide that a precious metals IRA with Birch Gold is the right move, you will need to invest at least $10,000.

To transfer funds to your new account, you need a custodian who specializes in precious metals IRAs. According to their website, all custodians they work with are held to the highest standards and only those with an A+ rating from the Better Business Bureau.

The accounts eligible for rollover include:

  • Traditional IRA
  • Roth IRA
  • Eligible 401(k), 403(b), 457, TSP, and more

The next step is to choose your precious metals. With the help of your precious metals specialist at Birch Gold Group, you can select the best metals to include in your precious metals IRA.

The last step in the process is to make your purchase. After the purchase is complete, your metals will be sent to the depository. Your precious metals specialist will give you a list of options to store your gold and silver.

To keep an eye on your metals, the best option is to contact your specialist at Birch Gold. They will always be available to give you an update as well as a buyback quote.

What About Fees?

Birch Gold Group has a few fees that you should be mindful of. Here is an overview of fees:

One-Time Fees

  • Account Set Up Fee: $50
  • Wire Transfer Fee: $30

Annual Fees

  • Storage/Insurance: $100
  • Management Fees:: $100

If you transfer over $50,000, Birch Gold will pay your fees for the first year. Birch Gold also states that when you set up an IRA with the custodian, you won't be charged annually as a percentage of assets under the custodian.

This means that no matter what the value of your account is, you will always pay $200 in annual fees.

Customer Support

Birch Gold Group is located at 3500 W. Olive Ave., Suite 300 Burbank, CA 91505. If you have any questions, you can give them a call at (800) 355-2116. You can also email them at

The company operates from Monday to Friday 6 am to 5:30 pm PST.


Reviews are integral when choosing a precious metals IRA specialist. Let's take a look at some experiences customers have had with Birch Gold Group.

Birch Gold Group is a top-rated IRA specialist with nearly 5-stars across several trusted platforms. The company has over 100 reviews on Consumer Affairs. Here is what some people have said:

Positive Reviews

  • One customer highlighted their exceptional experience with Birch Gold Group. More specifically, they noted that the entire staff was very helpful and was prepared to answer all questions. 
  • Another customer spoke specifically about the timeliness of Birch Gold's delivery time. According to the customer, their first purchase with Birch Gold arrived on time. The second purchase with them arrived about six weeks early. Based on this, they felt confident that their third order would arrive as promised.
  • According to a customer new to the precious metals industry, they were still confused about how the process worked. Luckily, their account representative was great to work with and ensured the process was simple and easy to understand.

Negative Reviews

  • There are a few negative reviews about Birch Gold Group. One customer claimed that they tried to call to get some information but the sales rep couldn't explain much. According to this customer, the rep did not seem to have as much knowledge about the industry, which goes against the standards that Birch Gold Group says to have set. 
  • Another customer said that Birch Gold Group was extremely unhelpful. The representative they worked with did not care about their concerns. According to the customer, the representative refused to answer their questions in writing except for the first time they interacted.
  • The customer also said that Birch Gold will call you unsolicited to tell you that part of your portfolio is not performing well and suggests that you exchange that part of your portfolio for something else. It's worth noting that this review was in 2018. 
  • Overall, Birch Gold Group has had mostly positive reviews with a few negative reviews here and there. But after reviewing multiple review pages, it appears that most negative reviews are from a few years ago and could have been isolated incidents and not a true representation of the company.

Pros and Cons of Birch Gold Group

Birch Gold Group is one of the most trusted companies for precious metals. Owning precious metals can protect you from stock market volatility, provide you with a hedge against inflation, and diversify your portfolio seamlessly. Here are some pros and cons to consider.


  • 1-on-1 Care

Providing one-on-one care is included in Birch Gold's mission. They value each customer as a human and not just a sales number. For this reason, they've built a process that enables them to put value first.

When you decide to work with Birch Gold, you'll be assigned a precious metal specialist. This specialist will work with you to learn your specific needs and goals.

Additionally, you'll have the same specialist during your entire relationship with Birch Gold to ensure that customers feel they are forming a trusted partnership.

  • 20+ Years of Experience

Birch Gold Group has been operating since 2003, which means that the company has over 20 years of experience serving customers who want to dive into the precious metals industry.

While many precious metals IRA specialists have a lot to offer, they don't all come with this level of experience.

For investors who may feel weary about working with newer IRA specialists and want a company more established, Birch Gold Group is an excellent choice.

  • Low Fees

Birch Gold Group has some of the lowest fees that you'll find when it comes to precious metal IRAs. The one-time and annual fees are quite modest. As stated previously, the $200 annual fee will be the same regardless of the value of your account.

However, many precious metals IRA companies charge annual fees based on the value of your account. Unfortunately, these fees can end up being more than what it's worth.

The fact that Birch Gold keeps its fees the same across the board makes them a clear winner when it comes to competitive pricing. It also shows how much they care about maximizing earnings for their clients.

  • Top-Rated Firm

Many factors go into choosing a precious metals IRA specialist. One of those factors is whether that company is highly rated. Luckily, Birch Gold has built an impressive reputation online.

Aside from the company's nearly 5-star rating across several platforms, it has been specifically recognized by many trusted organizations.

For starters, Birch Gold Group has an A+ rating with the Better Business Bureau. The company has also received a AAA rating from the Business Consumer Alliance.

In addition to this, Birch Gold has received several endorsements. The company was endorsed by Ben Shapiro who has been working with Birch Gold since August 2016 to educate Americans on the value of physical precious metals.

Ron Paul has also partnered with Birch Gold Group to educate Americans on gold investments to protect their savings.

  • Buy-Back Program

Buyback programs are a common feature for precious metal companies. A buyback program typically enables investors to liquidate their precious metals by selling them back to the company once they're ready.

These types of features give investors peace of mind because they know that they'll always have the option to sell their precious metals for cash. Although this program is offered by many IRA specialists, not all of them have a program as strong and competitively priced as Birch Gold Group.

  • Wide Range of Metals

Having a diverse precious metals selection is essential when opening your new IRA. Ultimately, you want to ensure you have enough options available to you when you decide to diversify.

Birch Gold Group has an excellent range of gold, silver, platinum, and palladium for investors to consider for their needs. They offer all of the standard metals that you would want to include in your precious metals IRA. Based on their inventory, you shouldn't feel limited to the metals available to you. 

  • Consistently Positive Reviews

Another strong suit of Birch Gold is that the company has consistently positive reviews online. While the company does have some negative reviews, it doesn't compare to the number of customers who have praised the company.

In terms of choosing a precious metals IRA specialist, reviews play a significant role. The fact that Birch Gold has maintained such a positive reputation makes them a reliable company and an overall trusted source for your precious metals IRA. 


  • Limited Customer Support Hours

Receiving support will be essential as you navigate your new precious metals IRA. Birch Gold does provide every customer with a representative who will work with them throughout their time as a customer. However, it's worth noting that Birch Gold Group has relatively limited support hours.

The company can only be reached Monday through Friday from 6:00 am to 5:30 pm PST. Just be sure to keep this in mind before choosing to work with this company.

  • Must Call for Pricing

Another downside that's worth mentioning is the fact that you must call them for pricing. After exploring their precious metals inventory, you won't find any prices associated with their products.

This means you'll need to call and speak to a representative about pricing and availability. Also, when you consider the fact that their operating hours are limited, this can prove to be an inconvenience for some investors.

Birch Gold Group FAQs

Who will be the custodian for my precious metals IRA account?

Birch Gold Group states that they generally work with Equity Trust Company and STRATA Trust Company.

Equity Trust is a preferred custodian with an A+ rating with the Better Business Bureau. This company has over $12 billion in assets under management and over 130,000 customers.

Equity Trust specializes in managing futures, hedge funds, real estate, and several other kinds of investments.

STRATA Trust Company is another custodian with an A+ rating. This company has over 350+ years of collective experience with over $4.0B of assets under custody. STRATA Trust Company specializes in real estate, private equity, private debt, and precious metals.

Where are my metals stored?

You will have several options in terms of storing your metals. One option is the Delaware Depository, which is the largest precious metals depository outside of New York City. At this depository, your metals will be insured for up to $1 billion.

Another option is to store your metals with Brink's, which is the largest non-bank, non-government holder of precious metals in the world. Brink's has locations in Los Angeles, New York City, Salt Lake City, and Ohio.

What type of metals can be held in my account?

The metals that can be held in your account are based on the IRS. According to IRS tax laws, precious metal products must meet certain standards of purity to be included in a precious metals IRA.

To learn more about this, be sure to visit the IRS website or speak with a Birch Gold representative for assistance.

Remember to read our list of the Best Gold Investment Companies to work with, before investing your hard-earned savings!

>> CLICK HERE to read our list of the Top Gold IRA Companies. <<

Or, if you like what you read about Birch Gold Group, you can visit their website below.

Charles Turner

Hi, I'm Charles Turner, founder of Turner Investments.  I created Turner Investments to provide education and guidance to individuals interested in personal finance.

My goal is to make Turner Investments a valuable resource for anyone looking to learn more about personal finance and make smarter investment decisions.

Related Articles