APMEX is a legitimate, established dealer, founded in 1999, with over $11 billion in transactions and an A+ BBB rating accredited since 2004, with a 4.9 rating on Shopper Approved from over 262,000 reviews. It guarantees product authenticity and insures shipments.
However, reviews are inconsistent across platforms: it has a 1.7-star rating from thousands of Trustpilot reviews, while Google and BBB ratings run much higher. Common complaints involve slow shipping, order cancellations, and buyback pricing disputes, though many long-time customers report reliable, repeated purchases.
Overall, APMEX appears trustworthy for standard transactions, but expect friction if disputes or returns arise, and premiums tend to run higher than some competitors.